FAQ
Frequently asked questions
Answers to common questions about outsourcing customer service, lead generation, service desk and back-office work to Mauritius.
BPO outsourcing answers
Does Atalian Interactive provide customer service outsourcing?
Yes. The service portfolio includes customer service outsourcing, customer acquisition, quality monitoring, service desk and back-office support.
Can the demo site be indexed?
The demo robots.txt allows crawling. If the demo should stay out of search results, use the provided noindex option while still allowing crawlers to access the pages.
Are SMTP2GO credentials included?
No. The PHP endpoint contains placeholders only. Add the real SMTP2GO API key, lead inbox and sender address at the final approved step.
Will production redirects be enabled now?
No. Redirect rules are documented and commented for a future approved production launch.
Ready to scope your outsourcing model?
Share the service, channels, languages and volume you need. Atalian Interactive can shape a practical proposal around your operation.